Warwick Hospital

Warwick Hospital 2023-09-03 Person 5 5 0

From the start of the process of me coming into the endoscopy unit. I was made very welcome also put at ease. During the consent stage the nurse was incredibly good. I think her name was Marion. As I was initially looking at sedation but during the consultation process for the consent. when I mentioned about, I was a carer for my wife. She was having some concerns with me being looked after and for the care for my wife. I spoke to my wife whilst I was there, and the nurse had a chat with my wife over the phone as well due to the risks. The nurse wanted to ensure I was going to be cared for and wife was going to be cared for as well. It helped me to get to the agreement that due to all the risks sedation was not the best option. I didn't feel forced to come to this decision but was giving all the facts to help me to come to the informed choice. Then once that part was complete and then going straight through to have the procedure without waiting. The staff that was doing the procedure was good and was placing us at ease. Explaining why I was getting some discomfort during the process and being apologetic even though it was not their fault. They were very reassuring which was helping me to relax. Then at recovery the nurses were good as well. Making sure we were fine and doing their final checks prior to my discharge to go home. Also, to talk through the paperwork and what to do in certain situation where I may need to go to A&E. All through this process certainly helped me as i sometimes become incredibly nervous and anxious. With the reassurance of all the staff from the very beginning to the end and not having to wait too long to go in for the procedure has certainly helped with my anxiety levels. Would like to thank all the staff on that department

Nothing I was happy with the experience from meeting the receptionist right through to recovery and being discharged

Warwick Hospital 2023-08-29 Person 5 5 0

Friendly informative staff and excellent care. Many thanks

There wasn't anything you could have done better

Warwick Hospital 2023-08-28 Person 1 5 0

I had my 36 weeks scan at Warwick hospital It was the second scan I was having at Warwick hospital, as I had all my previous care in Good Hope hospital. It was no one at the reception desk so I had to walk to different members of staff working at different wards to ask about my appointment. The operator who did the ultrasound was the same lady as last time called Nerinder Any question we asked, was ignored, she was in rush to get us out of the scan room. Me and my husband asked if we can get any photo of the ultrasound she agreed first then at the end of the scan she refused to give us any photo, she did the exact same the last scan we had When I asked her for the reason she replied oh your baby was not posing anyway! Even though whenever we asked for photo at Good Hope hospital we always got it and we were treated with respect and kindness there. When I asked again she shrugged her shoulder and said: “I don’t know, I didn’t take any” She handed the report paper to us and asked us to leave, these two appointments left us shocked about how different we are treated here at Warwick compared to Good Hope!

Better communication with patients. Treat patients with respect and dignity Consider the patients at least involved in their care.

Warwick Hospital 2023-08-24 Person 5 5 0

Having suffered prostate problems for decades and cost me my career in shiftwork, I pushed for some treatment and in January 2020 Mrs Maya Harris and her team operated on me and from that time onward my life has gradually improved, especially with sleep. Follow up work by her team, having spotted a kidney stone, improved my prostate and flow even more. I now regularly get 5-6 hours continuous sleep and on a few occasions slept through the night this year. I back up their efforts with taking their lifestyle advice as best I can and I am grateful to all those who have contributed. I just thought they should know how appreciated their efforts are.

I should have pushed 30 years ago and I don't know how you could got involved with that.

Warwick Hospital 2023-08-23 Person 4 5 0

I was treated by Dr Tso in both July and August. He was absolutely lovely. Kind, thoughtful, gave me time and I felt went above and beyond.

N/A

Warwick Hospital 2023-08-23 Person 1 5 0

You have decided to stop emailing out my prescriptions for methotrexate. Surely you could send the prescription electronically to my GP or my local pharmacist? It is a one hour return trip to our nearest hospital, and apart from our time & fuel, you are increasing the workload at the hospital pharmacy. If you can’t/won’t send things electronically, you should be able to print out address labels as we always used to in the old days. You are making things more & more difficult for patients. We already have to order and collect our other regular prescriptions every 4 weeks, instead of trusting the GPS to know how often to prescribe.

I hope you will reconsider this appalling and stress causing decision.

Warwick Hospital 2023-08-22 Person 5 5 0

Speedy service and 100% total love, care and attention provided from the minute we arrived. Thank you

Nothing.

Warwick Hospital 2023-08-21 Person 5 5 0

Stoma nurse team were excellent throughout my two stays in Warwick. They understood I was dealing with a new and sensitive experience and were a great source of information, support and reassurance.

Nothing

Warwick Hospital 2023-08-19 Person 5 5 0

I presented with ingrowing eyelashes. Which they had not treat before. However they checked me over and were able to deal successfully with my condition. Very impressed with the way I was dealt with. Very professional and supportive. I have, in the past, attended other nhs centres where I have been refused treatment for this condition. I was driving home the next day (230 miles). Without the treatment I could not have driven.

Nothing!

Warwick Hospital 2023-08-19 Person 5 5 0

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